Let's talk about a new and useful product that we created specifically to improve the management of our tools and effective control over business activities. Download our new QB Tools mobile app.
What updates?
- Order management from the QB Tools mobile application
- Feedback management directly from the application
- Additional functionality of marketing opportunities
- Ability to view detailed analytics
- Convenient notifications about receiving a new online order or feedback
- Ability to respond to customer feedback directly from the mobile application
Orders managing
With QB tools application you have an opportunity to receive customers' orders in mobile application, change order status and view detailed information
Working with feedback
Receive and process feedback and ratings from the customers at one place - QB TOOLS mobile application for employees. Convenient function of responding to feedback with SMS allows you to react quickly to all customers' comments in one click directly from the application
Marketing opportunities
QB tools application allows to communicate with all your customers efficiently due to a built-in function of sending PUSH-notifications to all your customers or selectively to certain customers directly from the application
Detailed analytics
View detailed analytical information on the location or the company as a whole from the feedback received - its amount, ratings and also indexes NPS, CSAT, CES. View the analytics of the orders received, their amount, indexes of average order value, revenue, redeemed bonus points and customers' expenses on delivery
Convenient notifications
We made sure that your employees get the most necessary information as soon as possible and save their time due to Push-notifications about new orders or feedback from your customers